At AV Brandings, we are committed to providing exceptional service and delivering high-quality results. However, we understand that situations may arise where a refund or return is necessary. Below is our refund and return policy for services provided:

1. Refunds for Digital Services

Due to the nature of our digital services (including website design, digital marketing, and other custom projects), we do not offer refunds once work has commenced. However, we strive to ensure customer satisfaction by offering the following:

• Partial Refunds: If a project is canceled before significant work is completed, a partial refund may be provided, based on the stage of work completed.

• Client Review Process: We offer revisions and adjustments to ensure your project meets expectations. If you’re unsatisfied with the work at any stage, we will work with you to address the issues.

2. Cancellations

You may cancel a service at any time before the project starts or if no significant work has been done. In such cases, any advance payments will be refunded, less any non-refundable costs, such as domain registration or third-party service fees.

3. Service Issues or Discrepancies

If you experience any technical issues or discrepancies in the services provided (e.g., website malfunctions or incorrect deliverables), please contact us within 7 days of receiving the final product. We will make every effort to correct the issues promptly and at no additional charge.

4. Refund Requests

To request a refund or discuss a return, please contact us at support@avbrandings.com. You will be required to provide the following:

• Your order or service details.

• The reason for the refund request.

• Any relevant supporting documentation.

5. Exceptions

• Non-refundable Services: Some services, such as domain name registrations, hosting services, or third-party licenses, are non-refundable as they are paid to external vendors.

• Custom Work: Any custom-designed materials, including logos, graphics, or videos, are non-refundable once delivered.

6. Timeline for Refund Processing

Once your refund request is approved, please allow 7-10 business days for the refund to be processed to your original payment method.

7. No Returns for Digital Products

Due to the nature of our digital products and services, we do not accept returns. Once a service is completed or a digital product (like a website or marketing material) has been delivered, it is deemed as final.

Vikas Verma
AV Brandings
support@avbrandings.com